What shall we call our ______ (patrons, customers, users, or constituents)?
In Austin, Texas the Texas Library Association sponsored a 12 hour workshop spread over just 24 hours (we worked hard and fast) Monday, and Tuesday, December 3rd and 4th.
The workshop was called:
Many things were presented, learned, and proposed. I may write about some later, but now I want to concentrate on one concept presented by [...]